Shipping and transportation
Where is my order shipped from?
We provide worldwide shipping! All orders will be shipped from China and carried by DHL, FedEx, UPS, USPS, DPD, or Royal Mail according to your address. The estimated delivery time is 7-15 days.
| Your Address | Shipping Location | Delivery Estimated |
|---|---|---|
| United States/Canada | China | 7-15 Days |
| Europe | China | 7-15 Days |
| United Kingdom | China | 7-15 Days |
| Australia | China | 7-15 Days |
| Other Countries | China | 7-15 Days |
Order Processing Time
All our orders are processed and shipped out within 24 hours (excluding weekends and holidays).
After the order is shipped out and received by the carrier, we will update you by email with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.
Please allow 24-48 hours for the tracking information to update.
Shipping Address Change
If you would like to change the shipping address for your order, please contact us by email with the new shipping address. Once the order is shipped, we cannot alter the shipping address anymore.
International Shipping Duties & Taxes
For international orders: If the items don’t ship from your local warehouse in your country/region, you, the customer, will be responsible for the import duty, but please don’t worry, we will decrease the declared value to reduce your import tax.
For more details of the Import Tax, please visit Import Duty.
Returns, Refunds, and Exchanges
We provide a 30-Day Returns Service after delivery. If you are not satisfied with the item you bought or change your mind, please contact us for a return shipping address and ship all the items back to us for a refund in their original package.
For more details of the return policy, please visit our Return Policy.